I hadn’t been to Madrid since the late 1980s and I only had 72 hours to get re-acquainted with the city. A friend recommended I hire Ron Otto for a tailored tour of Madrid. Ron’s knowledge of the city – not based on tour books and guides, but on years of experience living in the city and doing events there – allowed me to see Madrid from the eyes of an insider. No long lines, quick access to great views on rooftops in the heart of the city, entrance to small churches off the beaten path, a sense of history and the vibrancy of Madrid now. Working with Ron made my trip memorable and easy and ensured I’ll be back for more!